Key Holding Service & Alarm Response

Our key holding and alarm response service protects your property, whether personal or business, by dispatching our best-placed unit in your area to attend the property, assess the situation and, if needed, request emergency services and/or liaising with the police on your behalf.

Our SIA licensed guard will stay on site to protect the premises and if required can offer services from our sister company, Kendall Facility Management, to carry out such services as locksmiths, boarding, and glazing.


The region’s leading key holding company

With clients including some of the region's most prestigious sites and historical monuments, we provide a 24/7 key holding and alarm rapid response service which is unrivalled regionally and used by high profile clients across the East of England. Our clients recognise us, not just for our rapid response times, but also for our fast-acting team in dealing with any incidents sensitively and dealing efficiently with the emergency services, when required.


Key holding and alarm response services available where you are

As one of the leading key holding companies in the East of England, Zed can provide support across Essex and Suffolk in Colchester, Chelmsford, Ipswich and all major towns.


The benefits of alarm response service?

The key benefit of our alarm response service is the peace of mind of knowing your property is being monitored and kept secure while you’re away. This means you are fully covered 24 hours a day by an experienced security team ready to jump into action should anything occur and deal with it on your behalf. Fully-trained and experienced, our team are amongst the most reliable in the business so you are always in capable hands.


Read what others say about ZED Security and our services

We pride ourselves on our exceptional service from manned guarding, static security, door supervisors, event security, mobile patrols, stewards, key holding services, alarm response and counter terrorism services. Here is some extracts from just a few of our many references and testimonials

  • D. Cottrell, Logistics Manager
    I have been using Zed Security for the past 4 years and have always been completely satisfied with the service they provide…
    D. Cottrell, Logistics Manager
    NHS East Suffolk and North Essex
  • Charles R Chase, Chief Executive Protection Unit
    I very seldom write letters of commendation to security companies, but the service I received… was the most professional and experienced that I have worked with in recent times… I congratulate you and your colleagues for a job well done. I enjoyed coordinating the visit and working with your team members.
    Charles R Chase, Chief Executive Protection Unit
    International Monetary Fund
  • S. Short, Ops Manager
    I cannot recommend Z Security highly enough, we have worked together for a number of years now on large scale events such as Tom Jones, Craig David, Tears for Fears. The Team are always helpful, professional and calming throughout the entire process…
    S. Short, Ops Manager
    Liz Hobbs Group
  • Carl Saville
    Each and every member of their (Zed Security and Guarding) staff are always prepared to do whatever is necessary to facilitate the smooth running of our events and ‘go the extra mile’ without fuss or drama!
    Carl Saville
    The European Championships
  • D Sadai, Safety Officer
    Any extra demands or challenges that we impose on them (Zed Security and Guarding) are dealt with positively, with a smile, without complaint and it is a pleasure to have them on board.
    D Sadai, Safety Officer
    Essex County Cricket Club
  • M. Whitehead
    Thanks to you (Zed Security and Guarding) for such a professional job… your team sensed when and where security was needed and just got on with it… I cannot thank you enough for the way you all dealt with the sad end to the evening… you and your team were there in no time and dealt with the situation....
    M. Whitehead
    Trinity Hall, Cambridge
  • Ria and Emma
    Thank you for providing efficient and friendly staff, and I hope some of them will be back next year.
    Ria and Emma
    King’s Affair, Cambridge
  • Jack Mason
    You guys were awesome!
    Jack Mason
    Cage Warriors Academy